If you believe an enforcement action was taken in error, you have the right to appeal. Our appeals process ensures fair review of all cases.
We strive to make fair and accurate decisions, but we understand that mistakes can happen. Our appeals process gives you the opportunity to have enforcement actions reviewed by senior team members.
Appeals are reviewed carefully and impartially. We consider all evidence and context you provide to make the best possible decision for your case.
Temporary or permanent account restrictions
Valid grounds for appeal:
Removal of offers, portfolio items, or messages
Valid grounds for appeal:
Withholding of payments or earnings
Valid grounds for appeal:
Carefully review the enforcement action and understand why it was taken
What you should do:
Create a comprehensive appeal with supporting evidence
What you should do:
Submit your appeal through the proper channels
What you should do:
Our team will review your appeal thoroughly
What you should do:
You will receive a final decision on your appeal
What you should do:
Provide clear, specific information about why the action was incorrect
Example:
Instead of "This is wrong," explain exactly what happened and why it doesn't violate our policies
Provide screenshots, documents, or other evidence that supports your case
Example:
Include email conversations, order details, or other relevant documentation
Maintain a professional tone even if you disagree with the decision
Example:
Use respectful language and focus on facts rather than emotions
Submit your appeal within the required timeframe for your specific case
Example:
Most appeals must be submitted within 30 days of the enforcement action
Submitting incomplete information
Appeal may be denied due to lack of evidence
Solution:
Include all relevant details, screenshots, and documentation
Using inappropriate language
May result in immediate denial of appeal
Solution:
Maintain professional and respectful tone throughout
Missing the deadline
Appeal will not be considered
Solution:
Submit within the required timeframe for your case type
Not addressing the specific violation
Appeal may be denied for lack of relevance
Solution:
Directly address the specific policy violation cited
Appeal submission
Appeals must be submitted through your account dashboard. You cannot appeal by email or phone.
To submit an appeal, follow these steps:
While we strive to review all appeals fairly and promptly, some decisions may be final with no further appeal option. This typically applies to cases involving severe violations, repeated offenses, or legal requirements.
If your appeal is denied, you may be able to create a new account after a certain period, depending on the nature of the violation and our policies at that time.